At Infoplus, the success of their clients is a focus, and the customers are mainly SMBs that engage in third-party logistics (3PL) or warehouse management systems (WMS). A team of implementation consultants engage with every new customer to understand their current method of engagement and the strategies that they use.
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We offer our solution to 3PLs at a fraction of the price of big-money products
Every single client is different, in terms of their operations, resources and knowledge, and Infoplus’ teams work with them to offer the support they need. This starts with Infoplus taking on all the heavy lifting of initial implementation and carries over to the ongoing support. A defining feature of Infoplus is the lifelong sandbox site that clients can use to conduct a trial run of a new process before its implementation in the actual production environment. “Every single 3PL has its unique challenges that need to be assessed and addressed. The approach we take is very consultative, and we just happen to have an incredible WMS to help solve whatever challenge is in front of us,” states Richardson. The team at Infoplus is pushing ahead further by consistently receiving feedback from their customers on what they can use to improve operations, and then letting that information drive the growth of the Infoplus WMS platform. “We can sit and talk about where we want to go, and we certainly have an idea of where we are marching, but for us, our clients take us there,” Richardson concludes.
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Company
Infoplus Commerce
Headquarters
St Louis, Missouri
Management
Garret Richardson, VP
Description
Infoplus is a powerful yet simple warehouse, inventory management, shipping software for e-Commerce, and 3PL warehouses