LoadExpress platform connects shippers to carriers to deal directly with each other. The company has built a network of FMCSA-authorized carriers, and the qualifications are updated daily that ensure transaction security. The authorized carrier can submit a bid after a shipper posts a shipment. Once shipper selects carrier’s bid the platform automatically confirms the rate and generates the required documents. The platform also automatically records any changes in the shipment such as the addition of more pallets, change in destination and other aspects. LoadExpress facilitates the seamless communication between shippers and carriers and offers real-time location updates and load visibility via its mobile app. “This offers a top feature that shippers like and eliminates the need to make a number of check calls, a common and dreaded daily occurrence today,” states Liu. The LoadExpress mobile app also offers carriers turn-by-turn navigation that helps them avoid fines, reduce delivery times and improve safety.
The carrier sends proof of delivery(POD) once the shipment is delivered and verified by the shipper or consignee. This releases payment immediately, vs. waiting for days as typically the case today. The solution also helps to resolve detention, accessorials, billing disputes and damage claims between the parties. Its data analytics dashboard helps users manage their business more efficiently.
A more direct, streamlined and automated freight process can wring out billions of dollars of price and operational inefficiency out of the freight industry
LoadExpress is equivalent to the transport execution module of a Transport Management Systems (TMS). It is easy to use and set up; any user can be up and running in minutes once approved. It is absolutely FREE for carriers; shippers pay a flat transaction fee for each load successfully moved on the platform.
LoadExpress delivers many significant benefits to users revolving around higher efficiency and productivity, fewer mistakes and hassles. It lowers cost and increases customer satisfaction all around. It can also be used to derive new revenues from a new business. A major hotel chain with a large convention business plans to use LoadExpress as a platform to provide transportation services as a value-add service that will garner market share as well as earn transportation revenues. Currently the hotel is merely scheduling the trucks at their docks.
LoadExpress continues to enhance its technology with customizations and integrations with its customers’ TMS and load tendering systems. The company envisions a logistics future where a more direct, streamlined and automated freight process can wring out billions of dollars of price and operational inefficiency out of the freight industry.