Oscar J. Gladman, CEO
Regardless of the type of logistics—be it production, sales, or recovery—gaining clear visibility into transactions has always been a head-scratcher. Many companies receive complicated billing that makes it difficult to discern whether the shipping cost is in line with the market trend. Carriers often charge extra, and the shippers wouldn't have any knowledge of this, because of auto-pay.
Consequently, companies end up incurring significant losses that they may or may not have a clear picture of. The grunt of this is faced by SMEs, to whom even a small loss could spell big distress. To remedy this, companies hire parcel consultants to check the transactions, who charge exorbitant fees for such services—Shipalytics offers a more active solution.
Shipalytics is a logistics solution provider that delivers on the need to improves transparency in operations by providing shippers with a self-service solution. The platform shows the shipper a simplified version of billing data and alerts them in case of any discrepancies. Oscar J. Gladman, CEO of Shipalytics, says, "The main point is that it's all about transparency. It's about giving shippers the ability to have access to a consultant-like service that provides everything that they would receive from a parcel consultant."
Shipalytics' software takes the complex parcel billing data from the shippers’ carriers and provides them with a clear visualization of that data on a weekly basis. This representation helps the shippers understand the trends and costs associated with parcel shipping lets them know when something is out of line, prompting them to take corrective action—instantly. The software also has an auditing feature that audits the carrier data and ensures that the shippers are billed precisely as per the carrier contract. The system also alerts the shipper if there is any discrepancy with the billing.
To employ Shipalytic's software services, clients can sign up online on the company's website. After they request access to the site, a member of the company will discuss the setup process with the client. The shippers can then submit the billing data they receive from the carrier, i.e., the carrier's billing portal. Shipalytics will then set up direct connections from its site to the carrier's billing portal and automatically pull data from the carrier portal whenever an invoice is issued to the shipper. The data is then immediately audited and parsed. The client can then enter the unique username and passwords provided to them and see the visualization of the data accumulated through their invoices. Clients will also receive an automated email weekly that summarizes the results of the dashboard and reports.
The Shipalytics' dashboard consists of eight unique layouts, called cards. The top four cards are high-level metrics like the number of packages shipped, total cost, surcharge cost, and base transportation cost.
Just being very transparent with the data, providing meaningful dashboards and reports that will help shippers understand their spending and how to optimize that in the best way possible
The dashboard also contains a color-coded density map of the U.S., where package locations are presented, a bar chart that shows the client's progress since the last year, and a table that summarizes the most common areas of their expenditure and the surcharges they pay the carriers.
In addition to the dashboard, there is a report section that contains a parcel analysis report summarizing every category of spending for parcel shipping. The category includes transportation charges and surcharges and also calculates the discounts applied to the shipper's invoice. The report also compares them to the discounts mentioned in the carrier's contract to ensure that they are billed appropriately. Sometimes, things like different rules or carrier's tariffs may lead to a change in the discount rate, of which the shipper is occasionally uninformed, and a full discount may not be applied. By sharing the comparison, Shipalytics' software can highlight such cases. Shipalytics' deep reporting capabilities also enable the users to filter options and focus on the transactions that affect them the most.
The effectiveness of Shipalytics' services and dashboard can be witnessed in a case study involving an All-Terrain Vehicle (ATV) transmissions and engines supplier. The client was struggling to keep their costs in line and trying to learn how the price changes were affecting their business. Soon after signing up with Shipalytics, the dashboard showed them that they utilized the wrong service to ship out their parts. They found that they could switch one carrier service with another while ensuring the same transit time but at a lower cost. The ATV company made the changes three weeks after signing up with Shipalytics and witnessed an $80,000/year cost-reduction.
To reach out to and help more customers, Shipalytics is now planning to add invoicing services for different modes of transportation. The company focused mainly on small parcels and is currently working on adding packages of truckload sizes. The company aspires to become a one-stop-shop for all transportation invoicing needs. Along with transportation modes, Shipalytics is also turning its focus to the blockchain. The enterprise realizes the potential of blockchain applications in the transportation industry and has already started the R&D process to create blockchain-based solutions. Thus, Shipalytics continues to dedicate itself to help shippers optimize their transactions and generate maximum cost-savings. As Oscar says, "Just being very transparent with the data, providing meaningful dashboards and reports will help shippers understand their spending and how to optimize that in the best way possible."